Maintenance & Repair
APC Technology has established a reputation for supplying rugged computing products recognised for their reliability and innovation in critical applications.
We utilise reputable and proven components and constantly monitor sub-component and sub-system reliability.
With a fully equipped service department APC Technology is able to provide defect analysis and reporting on fault equipment and repair units to working condition.
To support our customers we provide:
- Technical support, via phone or e-mail
- Optional Australia wide field service
- Return to base exchange
- Hardware and sub-component repair
- Defect analysis and reporting
- User manuals and drivers
- Optional after hours technical support
Systems from APC Technology are warranted for 12 months from date of supply. Warranty period for third property proprietary hardware is limited to that supplied by manufacturer, if period is less than 12 months. Warranty does not include travel or accommodation costs, travel time, or any other out of pocket expenses. Warranty is limited to faults in hardware or software that occur in normal operation. Software warranty is limited to those functions tested during commissioning/acceptance testing.
Service & Post Sales Support
If you require technical support, access to drivers, manuals or need to return product please fill in the service request form and our service department will be able to assist you.